FamVio support
How can we
help?
Find quick answers below or contact us directly. We usually reply within two business days.
support@famvio.comFrequently asked
Answers for the essentials.
Is FamVio free?+
Yes. FamVio has a free standard plan. Plus and Premium subscriptions are available for family sharing and additional paid features.
How can I add family members?+
Family workspaces require an active Plus or Premium plan. Family managers can invite adults by email and create child accounts from the family management page.
How do I sign in?+
You can sign in with email and password, Google, or Apple. Child accounts use the family login details created by a family manager.
Can I control notifications?+
Yes. FamVio supports push and email notification settings, quiet hours, and morning update preferences.
How is my data protected?+
FamVio uses authenticated Firebase services, security rules, App Check and encrypted transport to help protect your information.
How can I delete my account?+
Delete your account from the profile page inside FamVio. If you need help, email support@famvio.com.
Which devices are supported?+
FamVio is designed for iOS and Android phones and tablets.
How do I manage a subscription?+
Subscriptions are managed through the store where the purchase was made. Use your Apple App Store or Google Play account settings to manage, cancel, or restore a purchase.
Still need help?
Tell us what’s happening.
Include the device you use and a short description of the problem. Please do not send your password or purchase credentials.